There are currently 3 ways in which we collect personal information:-
Information and service requests
If you request information or a service via email, letter or telephone, we may need your personal details to process that request.
There is a range of online forms to allow you to make comment or request particular services.
Each form requests your contact details, however you are only obliged to provide particular details if it is marked as mandatory; indicated by an asterisk *.
If you do provide personal information we will use it only to process your request and, thereafter in accordance with the individual Data Protection registrations for the services provided.
To help us monitor website trends and statistics, our webserver collects visitor information such as IP address, city or country of origin, type of browser and operating system used, pages visited and duration of visit. These statistics are anonymised and we do not use this information to identify individuals.
Cookies Used on Town Centre Activities’ Websites
A list of cookies used on Town Centre Activities’ publicly accessible websites and web applications.
This web analytics tool helps us understand how visitors engage with us online. We can review reports about how visitors interact with our website and this helps us improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of this should you wish.
Local Shared Objects (Flash cookies)
Town Centre Activities uses the Adobe Flash Player to deliver its video content. To improve user experience, Local Shared Objects – or Flash cookies as they are commonly known – are employed to provide features such as auto-resume and for saving your preferences. Flash cookies are stored on a user’s terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way.
How to disable Flash cookies:
The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like tcaltd.org or for all websites – see http://www.adobe.com/products/flashplayer/security for details. Please be aware that restricting the use of Flash cookies may affect the features available to you for Flash based content on our sites.
Cookies set by third party sites
We sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Town Centre Activities does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.